Grand Luxxe Residence Club Vacation

Grand Luxxe Residence Club Vidanta Vacation Grand Luxxe Residence Club Vacation

FAQ's

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HOW DO I CHECK-IN?

Checking in at Grand Luxxe Residence Club is pretty simple. The friendly reservationists will assist you every step of the way. You fill out a form, give your credit card for incidentals and get yourself a wristband.

Units are available for check-in Friday, Saturday, Sunday and Monday for 7 nights. Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. At check-in you must provide a reservation confirmation number as well as identification as a non-transferable guest letter that we will provide upon full payment of the unit.

Grand Luxxe Residence Club Check-in Area

WHAT ARE THE ROOMS LIKE?

The rooms at Grand Luxxe are pretty fabulous. Each spacious suite includes 12' ceilings and 42 inch plasma televisions and a balcony with a plunge pool.

The 4 bedroom Residential units are the largest, close to 6,000 square feet including the deck.

The Lofts are 2-story units with the master downstairs and the other one or two bedrooms up.

The Spa Tower has two and three separate bedroom and bath units.
The Villa can be split into two separate one-bedroom units - the Luxxe Suite and the Luxxe Master Room.

Refer to the accommodations page for more details.

CAN WE CHECK IN ANY DAY OF THE WEEK?
All Grand Luxxe Resorts check in days are on a Monday, Friday, Saturday or Sunday for 7 nights. Check-in is at 5:00 pm and check-out at 10:00 am.

WHAT IS THE MAXIMUM NUMBER OF PEOPLE ALLOWED IN EACH UNIT?
Residence Unit: Up to 12 adults & 2 children under 12
Presidential Units: From 2 adults to a total of 10 people
Loft units: 2 bedrooms = 4 adults and 2 children; 3 bedrooms = 6 adults and 2 children
Grand Luxxe Spa Tower: 2 bedrooms = 4 adults and 2 children; 3 bedrooms = 6 adults and 2 children
Grand Luxxe Master Suite: 6 adults and 2 children
Grand Luxxe Suite: 4 adults and 2 children
Grand Luxxe Master Room: 2 adults

HOW DO WE SECURE A RESERVATION WITH WWW.GRANDLUXXE-VACATION.COM?
* You can complete the form at the bottom of the accommodation page for the one that you want or
* Send an email to ljhelman@hotmail.com or phone 281-259-6324 and leave a message and phone number. Someone will return your call shortly. Be sure to include the date, location and type of accommodations you are interested in.
* We will respond, usually that same day, with availability options.
* You submit downpayment via PayPal or Stripes on Houfy.com .
* We will send you an acknowledgement of the date, location, and type of accommodation.
* Upon full payment, we will send you the Grand Luxxe confirmation with your name and reservation number on it as well as the owner's authorization letter.
* You submit the hard copy confirmation and authorization letter to the resort at check in and have a wonderful time.

IS BABYSITTING AVAILABLE AND ARE THERE ANY CHILDREN'S PROGRAMS?
Babysitting can be arranged during the day and in the evening. The Kids' Club is a great place for the children during the daytime. Vidanta Grand Luxxe Resorts are truly kid friendly, with fun children's programs all day and evening activities as well.

IS THERE A GROCERY STORE AT THE RESORT?
Yes, the LaPlaza has an extensive selection of breads, pastries, meats, frozen yogurt, and a grocery section with fruits, vegetables, dairy, etc. You may consider Wal-Mart for better selection and prices, although you do not need to. Taxis are available.

IS THERE INTERNET ACCESS?
Yes, free internet is in your room and the Grand Luxxe resort has a cyber cafe with internet access.

IS THE KITCHEN FUNCTIONABLE FOR MEALS?
Yes, there is a medium-size refrigerator/freezer, cooktop, microwave, toaster, blender, coffee maker, pots and pans, china, glasses and cutlery. The Master room does not have any kitchen facilties but does have a coffee maker and, in many cases a microwave.

The kitchens in the Loft and Residence units also have a full-size refrigerator/freezer, dishwasher, washer and dryer as well as a wine cooler.

IS AN ALL-INCLUSIVE OPTION OFFERED?
No, at this time the resort does not offer an all inclusive plan. They do offer two coupon options - breakfast and a breakfast/lunch/dinner plan.

IS THERE A FEE FOR USE OF THE GYM and SPA?
For Grand Luxxe guests, the use of the gym and spa is included. If you wish to use the gym, you must wear sneakers.

ARE THERE LESS EXPENSIVE OPTIONS?
Yes, there are accommodations at the Mayan Palace, the Grand Mayan, and the Bliss. Please let us know what we can do to assist you to obtain the best accommodation for your needs.